Bug, or a file that's too big?

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Hey community,

I have a Figma file that’s in a branch, and I was going to merge it today to enact changes in our design system, but I’m having some rendering issues.
Parts of frames appear missing, and when I click into them some elements reappear, some remain hidden. I tried to close the file, tried to restart Figma, and nothing seems to be sorting it.
It’s a huge file, so re-working it from scratch would be a nightmare, so my question is -
has anyone encountered this bug? What can I do to sort it?

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its a bug - Figma are spending all their time building Slides for your grandma to use vs fixing the app to build products that everyone uses

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Hi @Pav,

Thanks for reaching out! In a very large file, rendering can take some time, but missing layers is a bit unusual. Could you try these troubleshooting tips to reduce memory usage and see if it helps? You won’t need to rework everything from scratch, though it might require some effort.

If the issue persists, could you reach out directly to the support team with a copy of your file: https://help.figma.com/hc/en-us/requests/new? Our support team will look into it.

Please make sure you use the email associated with your Figma account, include links to the file in question, and share access with support-share@figma.com. Don’t worry, inviting us to view your file won’t impact your billing.

Thanks,
Toku

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Hi @y_toku, thank you for the response.

I am still not on UI3, and regardless of that none of the issues apply. The file is huge, but it’s not insanely complex structures that are built.

We have other files that are much much bigger, and there’s never any problems with them, aside from the loading time.

I’ll reach out to the support team. Meanwhile, enjoy the slides for grandma thing!

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Thanks for your reply. I do hope our support team will find the solution. Thanks - Toku