All my files have disappeared

Hi there,

Thanks for reaching out and our apology for the confusion. If you didn’t permanently delete files, they should be in your account. There’re some possibilities.

In “Drafts to move”

We’re in the process of moving Drafts into teams on the Starter and Professional plans. Moving forward, each team now has its own Drafts space.

Your draft files might be currently in a temporary space called Drafts to move, where you’ll be prompted to transfer them into Drafts on one of your teams. These files will stay private to you and anyone you share them with, no matter which team you move them to.

When you navigate to Drafts to move, you’ll be prompted to move files into a Drafts space within the team of your choosing. Once all files have been moved out of Drafts to move, the section will disappear from your sidebar.

1. From the file browser, click Drafts to move in the left sidebar.
2. Hover over each file you’d like to move and click Move.
3. Select a team to move the draft into, then click Move.

You can check more:

I hope it clarifies the things but please let us know the issue still persists.

Thanks!
Toku

Hi, thank you for your response.
I don’t even have the “Drafts to move” option 😐 My files used to be in drafts, and there were quite a few, but now they’ve just disappeared. Others moved automatically to another account with which I shared the file, and I’ve lost editing rights. Something is definitely wrong with Figma at the moment…

Hi there,

Sorry for the delayed response! In that case, I need to ask you to reach out to our support team. Could you reach out directly to the support team with a copy of your file from your browser history if possible: https://help.figma.com/hc/en-us/requests/new?

Please make sure you use the email associated with your Figma account.

I hope the support team will be able to solve this issue!

Thanks for your patience.
Toku