I found it today all of my files are gone, and can`t find it in the folder “Delete”, my account is empty
Hi @Maria_Kostiukhina, Thank you for getting in touch with us about this. I understand your frustration.
I noticed that your previous ticket was closed, but I’d like to ask if you could check one more thing on your end.
Is there a dropdown icon next to your team name?
If there is, it means you have access to more than one team or organization. Try clicking on that icon to switch between them and see if your files are there: Guide to the file browser > Your sidebar
If you’ve given that a shot and it’s still not clear, please let me know and I’ll contact our support team to follow up on the ticket for you.
Thanks again for reaching out!