3 bad things about Figma's UX

Figma is a UX product, but I have gripes with its UI, which feels like it’s gotten significantly worse over time.

**1. New Left Navigation **

Recently, the way the left hand navigation works in Figma was changed.

Before, I was able to see every single project in the left hand navigation. I believe that this was default behavior.

Now, the only option I have to mimic this is to drag every project to “Starred”. There’s no way to add new sections. To see every project I have to go to “All Projects.”

This is specific to my Professional account, but I also work on a teams enterprise account and feel that the navigation is even more confusing there.

The original navigation felt akin to a basic OS folder structure. Everything was handy.

The new way is fine. But please give me the option to have a long list of all projects in my left navigation. The fact that Figma forces me to use it a certain way is distasteful to me.

2. Why can’t I give anonymous feedback?

I don’t like posting on forums. It’s just not where I want to spend my time. I will however give feedback in an anonymous form. Maybe it doesn’t get read. It makes me feel better. Hopefully others are saying the same things I am.

I can’t find this option. So I’m posting on the forum. I don’t really care if I get replies, I doubt I will monitor the post. It’s the only way I have to express the changes I want.

3. Wayfinding is abominable

Today, I had to update my payment menthod. This should have taken me one minute, it took 10. Every time I try to find things in settings and preferences that I know are there it takes me way too long.

More often the options I want simply aren’t there.

Summary

I am disappointed with Figma. The design tool part of it is great and easily the market leader, but why can’t I have more control over my workspace? Why do I need an enterprise account to handle unlock features like having more than four sets of variables?

A great UX is one that adapts to your needs. Especially when you spend two thousand hours a year using a particular piece of software.

1 Like

Hey @Remain, thank you for taking your time to leave your feedback!
I’ll pass this to the teams internally!

I do understand the need to leave a feedback anonymously. Also understand that it’s frustrating when the payment process was confusing.
Please let me know if there is anything I can help clarifying.

Thanks,
Gayani