Active Member

Remove Leaving Figma External Link Warning for anyone without an account/not logged in

Forum|Forum|5 years ago
March 26, 2021
84 replies
10417 views

Im creating a prototype and would like to link to live pages on our site without having the User in the test have to see the “Leaving Figma Warning” page. My concern is that it takes it breaks the illusion of an actual experience.

Is there a way remove this middle page from the experience?

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djv

Community Support

Hey @Arsen, thanks for following up!

We just tested it, and it’s still working as expected when logged in with a Figma account on both the browser and desktop app using a macOS device and Chrome browser. What are you using?

As we see it, the interstitial will show once the 1st time upon leaving to go to the external link. And as long as you check the option to not show again, it shouldn’t show itself again going forward.

As a workaround, for those still seeing this message even when logged in, check that your browser version is supported and up to date. And, if you’re using the prototype action [Open link], be sure to check [Open in new tab] option.

As already stated above, this is on our team’s radar for improvement. But to be completely transparent, with only 17 votes from the community, my team here on the forum cannot make a substantial case that this is truly impacting users to have this prioritized with urgency.

tylor.andrews

I think the 44 users in this thread and 8k+ views of people looking up this exact issue should count more than expecting people to vote here… I’ve been using Figma the past month to create a better experience for internal users accessing our resources at my fortune 500 and I’m getting the same friction and complaints as everyone here. I’m shocked this has been a known and unattended issue for years now. Unfortunately I now have a week to rebuild the experience native in sharepoint and will never use Figma again. Thanks for your “support”…

Deba

Please, can something be done about these interstitials? They’re terrible, and they make Figma prototypes almost unusable, considering that the general populace does not have Figma accounts. @dvaliao

Yaroslav_Poliakov

We planned to use a prototype for MVP of a new feature, but then discovered existence of this warning screen and prototype become useless. You cannot show this to the users, it just breaks a flow 🤷

Danny14

Same here - we can’t use Figma prototypes for usability tests that link out to the live site. It breaks the flow and confuses the user (who are very rarely Figma users). Anyone got recommendations for a prototyping tool that doesn’t do this…?

Morgan_Gold

New Member

Please remove this ‘feature’

Iago_Sousa

New Member

O problema é que esse recurso atrapalha a experiência do usuário durante o teste, e vocês ficam batendo na mesma tecla de que a unica solução é remover esse recurso no navegador mobile, enquanto isso a visualização dessa tela não tem nem responsividade e fica dessa forma minusculo, ela não atrapalha o usuário, ela trava o usuário pois ele pensa que é um erro,

poderiam pelo menos fazer com que essa tela seja responsiva para que qualquer ser humano consiga ler o que está escrito?

Além disso o texto é por padrão em ingles, eu acho que vocês tem um lobby com o Maze, só pode,

Moro no Brazil e se eu for fazer um unico teste de usabilidade com o Maze gasto 99 dolares, o que corresponde a 600 na moeda brasileira (metade de um salario minimo)

por favor, façam o minimo, que é ter responsividade nessa tela!