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gabrielrenderos
New Member
January 11, 2024

Please revert the File Cover sizes

  • January 11, 2024
  • 15 replies
  • 1504 views

Previously it was set to be 1920x960, and now is supposedly 1920x1080. This wouldn’t be a problem if the remaining width of the cover was ignored in the actual thumbnail in the file explorer just as before, but now all my covers have black bars up and down. Why this sudden change?

The files in the community still have the previous behavior where the search results showed a thumbnail a little bit thinner than the actual cover size when you open the file.

15 replies

y_toku
Figmate
Community Support
March 27, 2024

Hi,

I’ve touched base with our internal team and they’ve clarified that the information about the safe area needs to be updated, so you can disregard that for now. Instead, they’ve requested to maintain a 16:9 ratio. If it’s feasible, could you adjust it to 1600x900? However, please note that this might result in a slight pixelation of the image.

Thanks,
Toku

matteogonzalez
March 27, 2024

Hello, thank you for your answer

Using 1920x1080 or 1600x900 wont change the problem because the ratio used for file cover is not 16:9, it’s 16:9,6. This the main point of my previous messages 😅

Here an exemple with 1600x900. I would love it work with 16:9 so we would have only 1 ratio but :

File covers are actually using 1600x960

y_toku
Figmate
Community Support
April 2, 2024

Thanks for the feedback. I will share it with our internal team!

wickedwaffle
New Member
October 7, 2024

I just logged in today and noticed I’m having a similar issue. It seems like I’m not the only one experiencing this (saw others mention it here: Reddit thread).

Does anyone know if the only solution is to manually update every thumbnail, or is there a quicker fix?

Celine_
Figmate
Community Support
October 7, 2024

Hi there! Welcome to the community.
As the Reddit thread also mentioned, I confirm this is intended,. The only workaround is to manually update their thumbnails to 16:9 ratio.

For the context, we recently updated the aspect ratio to 1920 x 1080 (16:9) for all file types across the file browser and Community. Thanks for your understanding! 🙏