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Mayank_Shail
April 28, 2021

Guest Comments & Voting for Clients w/o Account

  • April 28, 2021
  • 100 replies
  • 17833 views

{Commenting as Guests}
Clients wanting to give access to prototypes to temporary teams without the need to create accounts as guests only, allowing comments and feedback within Figma prototypes.

Possibly allowing these users to make comments on prototypes as Guests with temporary names.

100 replies

Greg18
June 27, 2023

Exactly. A basic account setup might seem straightforward to designers and devs, but to the average office worker the friction is just too great. Defs one of the biggest issues with Figma right now imo. We are getting major pushback from colleagues who don’t want to use the tool with clients for this exact reason.

Greg18
June 27, 2023

Wow! I am having the exact same experience at work! It’s crazy. Figma is so powerful yet we are being held back by this seemingly trivial flaw. I hope Figma does something about it asap.

Greg24
June 27, 2023

Absolutely essential. This issue is causing unnecessary friction and as a result my team doesn’t want to use prototype links with clients - which is crazy! We are having to create pdfs like its 2010. All because people in my team don’t want our clients to have issues with reviews.

Outside the design/dev bubble people have little patience for creating accounts and having to formally login to comment.

dennsi
Active Member
June 27, 2023

Just a reminder that even the original InVision Web App did this better than Figma – almost a decade ago. And InVision did a great job at managing share links (even revoking and removing links, changing rights afterwards) and setting viewer rights, password protected projects etc.
Removing friction and obstacles for clients / viewers is so so important.

Please @Figma_Support we need Guests to be able to view and comment designs without any kind of registration.

RC11
July 12, 2023

Any update on this? @Figma_Support. The majority of our clients don’t like this kind of need to register just for them to comment on the design.

Our team just recently moved from XD to Figma, and learning about this is a downer.

July 12, 2023

Could be done with ease… I guess it has not enough votes

Fioka_Animation
August 1, 2023

Helloooo, Figma developeeeeers? This is the worst UX possible regarding commenting. Please fix this ASAP.

August 3, 2023

@Figma figma Do something.

August 25, 2023

Badly need this right now! Our client just sent us multiple screenshots with their comments. I was about to inform them to comment directly without knowing they needed to create an account to do so.

NOT having this feature is being disruptive to our flow of communication and collaboration. Definitely defeats the purpose of presenting and sending prototypes for feedback.

September 6, 2023

We work with multiple clients who need to comment on prototypes. Since being forced to create an account our engagement with comments on prototypes have significantly decreased vs when we used XD.

This feature would better help us fully transition to Figma 100% vs using Figma internally and XD for client-side projects…