Skip to main content
Mayank_Shail
April 28, 2021

Guest Comments & Voting for Clients w/o Account

  • April 28, 2021
  • 100 replies
  • 17833 views

{Commenting as Guests}
Clients wanting to give access to prototypes to temporary teams without the need to create accounts as guests only, allowing comments and feedback within Figma prototypes.

Possibly allowing these users to make comments on prototypes as Guests with temporary names.

100 replies

Hypermatic
March 8, 2022

Hey all, for anyone still struggling with this, we just released a Figma plugin called Commentful as an alternative option to help solve this.

It allows you to create client-friendly review links with snapshots of your designs where stakeholders can easily leave comments and text/image feedback without needing a Figma account.

Any feedback flows back into the Figma plugin in real-time, and you can accept/apply any text or image change requests with one-click, and see them updated in your Figma designs automatically.

Hope it helps anyone still looking for an alternative way of gathering client feedback on their Figma designs 🙏

Mayank_Shail
March 8, 2022

This is great. A few questions:

  • Does this work in prototype view?
  • Is there a way, since the plugin has been linked to the project which is linked to an account email, to get email notifications?

So far, from what I’ve used in the 10 minutes, you’ve also provided additional helpful features 👍:

  • Request Image Updates
  • Request Text Updates

Great features. Thanks for sharing!

Hypermatic
March 8, 2022

Hey @Mayank_Shail, thanks so much for the feedback and great questions!

  • Prototype support is on the plugin roadmap, but isn’t supported in this first version.
  • For many good reasons, Figma plugins can’t access or read the actual email address of the user of the plugin (only their unique Figma ID), desktop notifications are on the roadmap in the future instead.

For sure! Any text and image changes are attached to those Figma layers, so you can action and update any text/image feedback in one click from the Figma plugin.

Just uploaded a YouTube walkthrough for that “Reviews” feature if you’re interested to see this in action, too.

Please feel free to reach out if you have any questions or feedback! 😊

dennsi
Active Member
March 25, 2022

Yes please, I’d like to have guest support too.
The experience for clients is too overwhelming right now.

Also, I really cannot tell what our clients will see after creating an account.
Will they still be in my presentation/prototype to place some comments or will they be redirected towards the Figma Home screen which results in them being totally confused? 🤔

Jonathan1
May 7, 2022

Wait, what? Clients have to create an account to leave comments? Non logged in users cannot provide feedback without registering? Is this still the case?

We use XD. Been hearing about Figma so figured I would give it a try. Love it so far, but this would prevent us from migrating.

dennsi
Active Member
July 25, 2022

Yes, unfortunately this is still the case.

Cameron_Elliott
August 18, 2022

Sooo, have the developers made any mention to whether or not this is on the table for development??

I agree with all the comments above, if Guest commenting is not going to be supposed, or there are no plans to include this feature, I will most definitely have to switch back to XD.

Why would you have clients forced into making an account they’ll never use again… at the very least, there should be Guest Commenting on the paid figma plans

Jennifer12
New Member
November 3, 2022

Hi there Figjam Community,

I would like to suggest enabling to guests without account to at least comment and vote on the dashboard.
We often conduct user tests with users outside of our company and would like to show our prototypes to them via Figjam. It would add to the presence and interactivity if the guests would be able to at least vote and comment. Often our users don’t want to register on a new system just for a test.
Rivals such a Miro already enable this feature and Figjam being this restricting is a killer criteria sadly. I would really like to link Figma with Figjam, but without this feature it’s impossible for us.

Best regards,
Jennifer

December 27, 2022

Why is this not a feature?!

James_Walsh
New Participant
February 1, 2023

Long time XD user here who’s made the decision to switch over to figma before we’re pushed by the buyout .

After all the things you hear about how good figma is - it’s astounding to me that simple user experience errors like this are in the product .

My project managers now have to train clients on how to comment - which primes them with frustration before they give us feedback. This is not the mindset we need our clients in!