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Description
I work on a Microsoft Surface, and there are many Windows 11 and Windows 10 touch devices with a pen. The pen has two primary inputs. Writing and erasing. You also use your finger to pan or scroll the board. Microsoft Whiteboard supports this model very well. It would be fantastic if FigJam did the same, because I am a UX designer and I sketch a lot in my creative process. The current experience keeps me from using FigJam.

What happens today
In FigJam I cannot use the pen to write and erase directly while using my finger to move around the canvas. This slows sketching and forces constant tool switching.

What I need

  • Pen tip writes

  • Pen eraser erases

  • Finger pans or scrolls the board

This mirrors common behavior on Windows touch devices and matches how Microsoft Whiteboard works.

Why it matters
Fast sketching is core to my workflow as a UX designer. Natural pen plus finger interactions make wireframing and ideation much faster. This change would remove a daily barrier and make FigJam a better fit for Windows users.

Technical note
From my understanding this should be feasible by using the standard Windows inking APIs so that pen writing and pen erasing are handled as distinct inputs, while touch is recognized for scrolling.

Video
I recorded a short demo that shows the issue and the desired behavior. Here is the video for context.

Feedback Figma touch & Pen.mp4 

Category
FigJam

Tags
Windows, Surface, pen, touch, inking, tablet, UX, FigJam

Thanks for making this post, and I’m glad I searched first, as I would’ve written something similar! :)

My needs only exist in the Figma Draw section of the app, as I would like to add handwritten parts to portfolio case study I am making.

I’d also like to add one thing to what you mentioned; Undo/Redo buttons. (Okay, two things, but related) Ideally touch-friendly buttons shown with the draw toolbar.
I discovered using Draw was basically a non-starter when I was at a cafe trying to write on my Surface Laptop Studio when the keyboard wasn’t available, as in other drawing apps, I am constantly undo-ing strokes and redrawing them until I get it right. And as you mentioned, the eraser doesn’t work on the pen.
Feels like Draw assumes the keyboard is always available?

I’d love to see the pen better supported in Figma Draw, and touch panning working with one finger, rather than two.