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Question

Permanently deleted Figma file from trash — any chance of recovery?

  • February 15, 2026
  • 2 replies
  • 0 views
alamin

Hi,

I accidentally permanently deleted an important Figma design file from the Trash.

I understand that normally files cannot be restored after permanent deletion, but I wanted to ask if there is any way Figma staff can check backend backups and recover it.

Details:
* File name:  Valor landing page
* Team/Workspace: Al-amin
* Approx deletion time: 02/15/2026,  9:00 PM - 9:30 PM (GMT+6)

This file is critical for my work and I would really appreciate any help or guidance from the Figma team.

Thank you. 

2 replies

alamin
  • alamin
  • Author
  • New Member
  • February 16, 2026

Hi Figma Support Team,

I’m following up on my previous request regarding the permanently deleted file "Valor landing page" in the Al-amin workspace.

This file is extremely important for my client work, and I would really appreciate it if you could check if any backup or recovery option is available.

Thank you very much for your time and support.

Best regards,
Md Al-Amin Hossen
 

ksn
Figmate
  • ksn
  • Community Support
  • February 16, 2026

HI ​@alamin - sorry for the trouble you are having. Since yesterday was the weekend, I did not see your post until today.

The moderators on the forum are not able to provide guidance or confirm any kind of account/billing/file-related inquiries for privacy and security reasons. 

You will need to get in touch with our support team via email for further assistance. Please visit here to begin the process of creating a ticket: https://help.figma.com/hc/en-us/requests/new?ticket_form_id=360001744374

Once you’ve done so, let me know and I can try to escalate it.

Thanks!

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