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김혜원
김혜원
New Member
July 11, 2026
Solved

환불 요청

  • July 11, 2026
  • 1 reply
  • 41 views

플러그인 구독을 취소하지 못했습니다.

결제된지 하루도 지나지 않았고, 사용하지 않았습니다. 환불 부탁드립니다.

[attachments redacted by moderator to remove personal information]

    Best answer by Tom Reem

    👋🏻 Hi ​@김혜원 — welcome to Figma Forum.

    I've opened a case with our Product Support team on your behalf under case: 2010203, since billing details can't be reviewed on a public thread. They'll follow up at the email tied to your Figma account, so please watch your inbox.

    In the meantime, since you mentioned you weren't able to cancel, this resource covers the standard path: Cancel or renew a plugin subscription. From your Figma settings, open the Community tab, find the subscription under Community purchases, and select Manage subscription to cancel from your Stripe portal. Canceling stops future charges, and you'll keep access through the current billing cycle.

    If the subscription doesn't appear under Community purchases, mention that when the Product Support team reaches out via your case — it helps them confirm how the subscription is billed.

    I also removed the attachments from your original post to protect your privacy and account security. Appreciate your understanding on that!

    Please watch your inbox for the team's reply.

    1 reply

    Tom Reem
    Figmate
    Tom ReemAnswer
    Figmate
    July 11, 2026

    👋🏻 Hi ​@김혜원 — welcome to Figma Forum.

    I've opened a case with our Product Support team on your behalf under case: 2010203, since billing details can't be reviewed on a public thread. They'll follow up at the email tied to your Figma account, so please watch your inbox.

    In the meantime, since you mentioned you weren't able to cancel, this resource covers the standard path: Cancel or renew a plugin subscription. From your Figma settings, open the Community tab, find the subscription under Community purchases, and select Manage subscription to cancel from your Stripe portal. Canceling stops future charges, and you'll keep access through the current billing cycle.

    If the subscription doesn't appear under Community purchases, mention that when the Product Support team reaches out via your case — it helps them confirm how the subscription is billed.

    I also removed the attachments from your original post to protect your privacy and account security. Appreciate your understanding on that!

    Please watch your inbox for the team's reply.

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