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κ²°μ λμ§ ν루λ μ§λμ§ μμκ³ , μ¬μ©νμ§ μμμ΅λλ€. νλΆ λΆνλ립λλ€.
[attachments redactedΒ by moderator to remove personal information]
Solved
νλΆ μμ²
Best answer by Tom Reem
ππ» Hi β
I've opened a case with our Product Support team on your behalf under case: 2010203, since billing details can't be reviewed on a public thread. They'll follow up at the email tied to your Figma account, so please watch your inbox.
In the meantime, since you mentioned you weren't able to cancel, this resource covers the standard path: Cancel or renew a plugin subscription. From your Figma settings, open the Community tab, find the subscription under Community purchases, and select Manage subscription to cancel from your Stripe portal. Canceling stops future charges, and you'll keep access through the current billing cycle.
If the subscription doesn't appear under Community purchases, mention that when the Product Support team reaches out via your case β it helps them confirm how the subscription is billed.
I also removed the attachments from your original post to protect your privacy and account security. Appreciate your understanding on that!
Please watch your inbox for the team's reply.
ππ» Hi β
I've opened a case with our Product Support team on your behalf under case: 2010203, since billing details can't be reviewed on a public thread. They'll follow up at the email tied to your Figma account, so please watch your inbox.
In the meantime, since you mentioned you weren't able to cancel, this resource covers the standard path: Cancel or renew a plugin subscription. From your Figma settings, open the Community tab, find the subscription under Community purchases, and select Manage subscription to cancel from your Stripe portal. Canceling stops future charges, and you'll keep access through the current billing cycle.
If the subscription doesn't appear under Community purchases, mention that when the Product Support team reaches out via your case β it helps them confirm how the subscription is billed.
I also removed the attachments from your original post to protect your privacy and account security. Appreciate your understanding on that!
Please watch your inbox for the team's reply.
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