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결제된지 하루도 지나지 않았고, 사용하지 않았습니다. 환불 부탁드립니다.
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Best answer by Tom Reem
👋🏻 Hi
I've opened a case with our Product Support team on your behalf under case: 2010203, since billing details can't be reviewed on a public thread. They'll follow up at the email tied to your Figma account, so please watch your inbox.
In the meantime, since you mentioned you weren't able to cancel, this resource covers the standard path: Cancel or renew a plugin subscription. From your Figma settings, open the Community tab, find the subscription under Community purchases, and select Manage subscription to cancel from your Stripe portal. Canceling stops future charges, and you'll keep access through the current billing cycle.
If the subscription doesn't appear under Community purchases, mention that when the Product Support team reaches out via your case — it helps them confirm how the subscription is billed.
I also removed the attachments from your original post to protect your privacy and account security. Appreciate your understanding on that!
Please watch your inbox for the team's reply.
👋🏻 Hi
I've opened a case with our Product Support team on your behalf under case: 2010203, since billing details can't be reviewed on a public thread. They'll follow up at the email tied to your Figma account, so please watch your inbox.
In the meantime, since you mentioned you weren't able to cancel, this resource covers the standard path: Cancel or renew a plugin subscription. From your Figma settings, open the Community tab, find the subscription under Community purchases, and select Manage subscription to cancel from your Stripe portal. Canceling stops future charges, and you'll keep access through the current billing cycle.
If the subscription doesn't appear under Community purchases, mention that when the Product Support team reaches out via your case — it helps them confirm how the subscription is billed.
I also removed the attachments from your original post to protect your privacy and account security. Appreciate your understanding on that!
Please watch your inbox for the team's reply.
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