📣 Don’t make the same mistake we did in attempting to clean up some projects by taking advantage of nesting folders 🚨If you move a top-level folder from your “All folders” section into another folder, then realize you actually want it back at the top level (perhaps due to the inherited permissions not being suitable, or just because you re-thought your organization strategy) there is apparently no way to reverse this change.You would think you could drag the folder back onto the “All folders” option in the sidebar: Nope! Or perhaps up to the team name that shows at the top of the page… Nuh Uh! Maybe right-click > “Move…” on the folder will offer the “All folders” option, maybe even under the “All” tab Negative! We looked through all the documentation and best practices guides we could find and this appears to be a fully-unmentioned gotcha 😖The AI support agent “helpfully” suggested manually re-creating such folders back at the top level, reapplying permissions as desired, and finally moving all the containing files into that new folder and deleting the old nested one… but… c’mon…… this seems like it should be a solved problem when it comes to folder structures in general…??

Hi @ZGM👋 Thanks for the direct feedback.I tried to reproduce it on Professional and got a different result so I want to see where I am differing from your example. This will help me take this to the team that owns this with the best feedback we can grab.I tried to repro this on a Professional team to match your setup.What I did:Created two top-level folders, A and BDragged B into A to nest itFrom inside A, right-clicked B > Move… > switched to the All tab — my team was listed there as a destinationAlso tried it from inside B, using the dropdown next to the folder name > Move… > All — same thing, team was thereCan you grab a quick screen recording of you: Right-clicking the nested folder > Move… > switching to the All tab, please?One question so I report the right thing: when you checked All, was your team listed but not selectable, or not listed at all?You were right about drag and drop, though — the sidebar and the breadcrumb aren't drop targets today, even though dragging a folder onto another folder is how you nest one. That’s great feedback.Anything else about nested folders you’d like to share? Happy to roll it all up in one message. Thanks! — Jaycee

Solved

No way to move a nested folder back to the top "All folders" level

Forum|Forum|7 days ago
August 20, 2026
5 replies
73 views

ZGM
New Participant

📣 Don’t make the same mistake we did in attempting to clean up some projects by taking advantage of nesting folders 🚨

If you move a top-level folder from your “All folders” section into another folder, then realize you actually want it back at the top level (perhaps due to the inherited permissions not being suitable, or just because you re-thought your organization strategy) there is apparently no way to reverse this change.

You would think you could drag the folder back onto the “All folders” option in the sidebar:
- Nope!

Or perhaps up to the team name that shows at the top of the page…
- Nuh Uh!

Maybe right-click > “Move…” on the folder will offer the “All folders” option, maybe even under the “All” tab
- Negative!

We looked through all the documentation and best practices guides we could find and this appears to be a fully-unmentioned gotcha 😖

The AI support agent “helpfully” suggested manually re-creating such folders back at the top level, reapplying permissions as desired, and finally moving all the containing files into that new folder and deleting the old nested one… but… c’mon…… this seems like it should be a solved problem when it comes to folder structures in general…??

Best answer by ZGM

Hi @Jaycee Lewis I think I see what the issue is now: we have only a single Team so our “All” section only shows folders, with apparently no option to select the top level of the Team itself.

If we create a new empty Starter Team then flip back to our original Team and move the folder then we get the option to select the top level of the correct Team, and the folder moves work as expected:

While I have you… is there a reason the “All” section apparently sorts by oldest to newest, instead of something a bit more sensible like alphabetical? 😄

Jaycee Lewis
Figmate
Forum|Forum|7 days ago
August 20, 2026

Hi @ZGM 👋 Thanks for the direct feedback. I tried to reproduce it on Professional and got a different result so I want to see where I am differing from your example. This will help me take this to the team that owns this with the best feedback we can grab.

I tried to repro this on a Professional team to match your setup.

What I did:

Created two top-level folders, A and B
Dragged B into A to nest it
From inside A, right-clicked B > Move… > switched to the All tab — my team was listed there as a destination
Also tried it from inside B, using the dropdown next to the folder name > Move… > All — same thing, team was there

Can you grab a quick screen recording of you: Right-clicking the nested folder > Move… > switching to the All tab, please?

One question so I report the right thing: when you checked All, was your team listed but not selectable, or not listed at all?

You were right about drag and drop, though — the sidebar and the breadcrumb aren't drop targets today, even though dragging a folder onto another folder is how you nest one. That’s great feedback.

Anything else about nested folders you’d like to share? Happy to roll it all up in one message. Thanks! — Jaycee

ZGM
Author
New Participant
Answer
Forum|Forum|6 days ago
August 21, 2026

Hi @Jaycee Lewis I think I see what the issue is now: we have only a single Team so our “All” section only shows folders, with apparently no option to select the top level of the Team itself.

While I have you… is there a reason the “All” section apparently sorts by oldest to newest, instead of something a bit more sensible like alphabetical? 😄

Jaycee Lewis
Figmate
Forum|Forum|6 days ago
August 21, 2026

Hey, @ZGM 🙌 Thanks for letting me know you got it worked out! I’ll share your last point as feedback. Have an amazing weekend 🤩 — Jaycee

ZGM
Author
New Participant
Forum|Forum|6 days ago
August 21, 2026

Thanks for sending in feedback on the “All” sort behaviour, but workaround aside this folder move behaviour is most certainly a bug too, right?

People with a single Team (which for us is the majority, if not all, of our staff —we discourage them from accidentally spinning up different starter teams, etc via their work email) should be able to move folders to the top level of their Team via the usual Move option?

Jaycee Lewis
Figmate
Forum|Forum|6 days ago
August 21, 2026

Great point @ZGM I opened a support ticket for this. The ID is 2085408. Please keep an eye on your email (and spam folder if necessary) for the email and any replies from our team. I added your gif, but adding a un-zoomed screen recording as an attachment to your ticket is always helpful too. Thanks again! — Jaycee

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