Hi, I selected a Collab seat when starting the Professional account. I really should have selected Full seat. There’s no way to remove unused seats on this monthly cycle. There should be. But if there will not be, at least the seat selection should be more visually descriptive to avoid incorrectly selecting the wrong seat. I don't see a contact form or email for support.
Page 1 / 1
Hi
We’ll pass this onto our team for future consideration. I took a look at your account on the backend, and I can see that you were able to reach out to support after all.
It looks like Chris was able to help you out on ticket #1445780.
For your privacy and security, please connect with support again via email, if you have any further Billing issues.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.