Skip to main content

I would pay for a team account, but you think my email is a personal one and won't let me.

  • February 14, 2025
  • 1 reply
  • 28 views

Subject says it all.

This topic has been closed for replies.

1 reply

djv
Figmate
  • Community Support
  • February 14, 2025

Hey ​@Tyler_Durrett, thanks for reaching out! 

In order to upgrade your Figma account from a Professional plan to an Organization or Enterprise plan you will need to have a business domain email address, so this is currently expected.

Even if you do use your current email address for business purposes, it cannot be an “@gmail.com” or “@yahoo.com” email address. In order to upgrade, you must have a “@YOURBUSINESS.com” business domain email address.