Same issue. The Coursera don’t have admins to verify :(

Hi everyone - first, I can confirm that if you do not re-verify your education status by September 29, 2025, your Education team will be downgraded to the free Starter plan, where you'll lose access to Professional plan features.

If you have additional questions about your specific program, I’d recommend reaching out directly to Coursera support, as they’ll be best positioned to help!

Coursera support said to self-verify Figma or to reach out to Figma support 😅 There is no admins in the course that can verify all the users… So we kind of stuck in the middle of the learning.  

Hello Figma Community,

I’m currently taking the Google UX Design Certificate on Coursera and have been using Figma Education Pro through this program.

Recently, I received an email asking me to re-verify my student status. I selected “Bootcamp / Online Program”, but then got this message:

“Bootcamp students & educators: You cannot self-verify, you must be verified by your bootcamp. Please reach out to them directly with any questions.”

Since Coursera is an online platform and not a traditional bootcamp, there isn’t an admin who can verify my status. Coursera support advised me to self-verify, but Figma doesn’t seem to allow that for online program students.

I’d love some clarity on this situation:

• How can online course students (like those on Coursera) keep access to Education Pro?

• If verification isn’t possible, will our accounts automatically downgrade to Starter after Sept 29?

• Is there any workaround to continue using unlimited files and full Figma Pro features as part of the course?

Any advice or guidance would be greatly appreciated!

Thank you in advance.

I am also having this same issue! I did not have a problem re-verifying last time it asked me to do so, but now I cannot get past that bootcamp screen.

Hi,

This problem definitely needs to be addressed on Figma's side. Coursera hasn’t changed anything with how their online courses work. I would also like to better understand what changed with Figma’s verification process because this wasn’t an issue last time I had to re-verify a few months ago.

Until something moves on this, we have potentially thousands of students who will be unable to start/finish the course they paid for.

In a similar boat, been doing a Michigan course through Coursera that uses Figma. Anyone have any update on this? Love that we can’t contact Figma directly without paying. 

Hey, thank you both for flagging this! 

I want to reassure you that I’ve flagged this internally to see if there’s anything more we can do to support students in programs on Coursera. In the meantime, I do need to confirm that if your education status isn’t re-verified by September 29, 2025, your Education team will be downgraded to the free Starter plan, which means losing access to Professional plan features.

I’ll keep checking with the team internally to see if there are any options or workarounds available for Coursera program students to get verified. I really appreciate your patience in the meantime! 

Hi everyone, thank you for sharing your experiences here! I can see this is affecting quite a few of you, I’ve gone ahead and flagged this internally with our team to better understand what changed with the verification process and what solutions might be available for students in Coursera.

Please know this is on our radar and I’ll follow up here as soon as I hear back from the team. Appreciate your patience in the meantime! 

Same issue here...im halfway through my portfolio project on the UX course and really wouldn’t want to loose Pro access…. please help!

Thank you for looking into this. I'd appreciate the feedback as well because I'm in the same boat. Even wrote an email to Figma Edu exactly 10 days ago concerning the issue but there hasn't been a response. 

Same issue. We signed up for the Coursera UX design certificate which relies heavily on Figma and had appropriate educational access. Now, it seems Figma just completely forgot about all these students who are in the middle of or finishing up their programs now and is going to cut them off. We need a solution now.

facing same problem...

Thanks for looking into this and keeping us updated. I am also going through the same issue, Since the verification end date is approaching soon, could you please let us know if there’s any expected timeline for a resolution? It would really help us plan ahead and avoid missing deadlines.

Thanks for looking into this and keeping us updated. Since the verification end date is approaching soon, could you please let us know if there’s any expected timeline for a resolution? It would really help us plan ahead and avoid missing deadlines.

I have the same issue.  I followed the re-verify instructions but now I cannot get past that bootcamp screen.

Same issue. The Coursera don’t have admins to verify :( 
looking forward to a resolution for this, Any guidance or advice would be greatly appreciated!

I'm having this same issue. I hope it gets resolved soon.

Hello! Are there any updates on this?

Stuck in the same issue, here. Replying to get flagged in any proposed fix.

I’m facing the same issue on my end as well, so any solution would be greatly appreciated.

I have the same issue. But Figma support and Coursera support do not answer on mails or respond in tickets.

Hey everyone - first, apologies for the confusion and trouble with the verification process. I saw that a couple of you have already gotten in touch with support, but I wanted to also drop our most recent update:

At this time, self-verification isn’t available for students in bootcamps or online courses, and Figma isn’t able to directly verify Education accounts for these programs.
 
To help you continue your work, we recommend using our free Starter plan. It includes up to 3 design files, AI credits, and is designed to support your course needs.
 
Thank you for your understanding, and I hope this can give more clarity.
 

Hey everyone, thanks so much for your patience while we looked into this! 

Here’s what I can share from the team:

Self-verification isn’t available for students in bootcamps or online courses, and Figma isn’t able to verify Education accounts for these programs.
To help you continue your work, we recommend using our free Starter plan. It includes up to 3 design files, AI credits, and is designed to support your course needs. 

Please do let me know if you have ay further question, thank you! 

Thanks for looking into this and keeping us updated. I am also going through the same issue, and I don’t really understand this solution that is given to us.

So basically you’re saying that all Coursera students ( that are - actually - Students ) can’t keep their Figma Education Plan and simply doesn’t exist for Figma. Many of us that were already students of Coursera courses have been self-verified with any issues until a few months ago, and now suddendly we’re not considered as students anymore ?. 

Why online programs as Coursera haven’t been included as an option for Figma’s bootcamp partners when this change of verification process has been planned ?.                      

Is there an option for Coursera to contact Figma in order to join your list of partners ( even if they don’t have a admin service ) ? 

I’m hoping as everyone else that we can look forward to another resolution for this issue that we’re all facing today.