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Karthikeya Betha
New Member
September 9, 2025
Question

Figma Education Pro Reverification Issue for Coursera Students

  • September 9, 2025
  • 60 replies
  • 2871 views

Hello Figma Community,

I’m currently enrolled in the Google UX Design course on Coursera and have been using Figma Education Pro through this program.

I received an email asking me to re-verify my student status, so I selected “Bootcamp / Online Program”, but I got the message:

“Bootcamp students & educators: You cannot self-verify, you must be verified by your bootcamp. Please reach out to them directly with any questions.”

Since Coursera is an online program, not a traditional bootcamp, I don’t have an admin to verify me. Coursera support says I should self-verify, but Figma doesn’t allow it for online students.

I want to know:

  1. How can online course students like me maintain Education Pro access?

  2. Will our accounts automatically downgrade to Starter after Sept 29 if no verification is possible?

  3. Are there any workarounds for students using Coursera to continue using unlimited files and full Figma Pro features?

Any guidance or advice would be greatly appreciated!

Thank you!

60 replies

mlambrian
New Member
September 9, 2025

Same issue. The Coursera don’t have admins to verify :(

ksn
Figmate
Community Support
September 10, 2025

Hi everyone - first, I can confirm that if you do not re-verify your education status by September 29, 2025, your Education team will be downgraded to the free Starter plan, where you'll lose access to Professional plan features.


If you have additional questions about your specific program, I’d recommend reaching out directly to Coursera support, as they’ll be best positioned to help!

mlambrian
New Member
September 10, 2025

Hi everyone - first, I can confirm that if you do not re-verify your education status by September 29, 2025, your Education team will be downgraded to the free Starter plan, where you'll lose access to Professional plan features.


If you have additional questions about your specific program, I’d recommend reaching out directly to Coursera support, as they’ll be best positioned to help!

Coursera support said to self-verify Figma or to reach out to Figma support 😅 There is no admins in the course that can verify all the users… So we kind of stuck in the middle of the learning.  

UX Jeny
New Member
September 17, 2025

Hello Figma Community,

I’m currently taking the Google UX Design Certificate on Coursera and have been using Figma Education Pro through this program.

Recently, I received an email asking me to re-verify my student status. I selected “Bootcamp / Online Program”, but then got this message:

“Bootcamp students & educators: You cannot self-verify, you must be verified by your bootcamp. Please reach out to them directly with any questions.”

Since Coursera is an online platform and not a traditional bootcamp, there isn’t an admin who can verify my status. Coursera support advised me to self-verify, but Figma doesn’t seem to allow that for online program students.

I’d love some clarity on this situation:

  • How can online course students (like those on Coursera) keep access to Education Pro?

  • If verification isn’t possible, will our accounts automatically downgrade to Starter after Sept 29?

  • Is there any workaround to continue using unlimited files and full Figma Pro features as part of the course?

Any advice or guidance would be greatly appreciated!

Thank you in advance.

Gavin Pero
New Member
September 18, 2025

I am also having this same issue! I did not have a problem re-verifying last time it asked me to do so, but now I cannot get past that bootcamp screen.

Gavin Pero
New Member
September 18, 2025

Hi,

 

This problem definitely needs to be addressed on Figma's side. Coursera hasn’t changed anything with how their online courses work. I would also like to better understand what changed with Figma’s verification process because this wasn’t an issue last time I had to re-verify a few months ago.

 

Until something moves on this, we have potentially thousands of students who will be unable to start/finish the course they paid for.

hawkman5879
New Member
September 18, 2025

In a similar boat, been doing a Michigan course through Coursera that uses Figma. Anyone have any update on this? Love that we can’t contact Figma directly without paying. 

Gayani_S
Figmate
Community Support
September 18, 2025

Hey, thank you both for flagging this! 

I want to reassure you that I’ve flagged this internally to see if there’s anything more we can do to support students in programs on Coursera. In the meantime, I do need to confirm that if your education status isn’t re-verified by September 29, 2025, your Education team will be downgraded to the free Starter plan, which means losing access to Professional plan features.

I’ll keep checking with the team internally to see if there are any options or workarounds available for Coursera program students to get verified. I really appreciate your patience in the meantime! 

Gayani_S
Figmate
Community Support
September 18, 2025

Hi everyone, thank you for sharing your experiences here! I can see this is affecting quite a few of you, I’ve gone ahead and flagged this internally with our team to better understand what changed with the verification process and what solutions might be available for students in Coursera.

Please know this is on our radar and I’ll follow up here as soon as I hear back from the team. Appreciate your patience in the meantime! 

tumegg
New Member
September 18, 2025

Same issue here...im halfway through my portfolio project on the UX course and really wouldn’t want to loose Pro access…. please help!