And the unwarranted billing situation continues. Despite downgrading my subscription and the lack of a live person to respond to several follow up requests to cancel, I am now disputing the charges with my credit card company. Figma, figure this out.
Disputed Credit Card Charge
Hello
I have escalated this on their end, and someone should be in contact with you once available. I can’t promise an exact time they will respond, but kindly thank you for your patience while this is managed.
I got charged even i cancelled my subscription.
Hey
I'm not able to access billing details from the forum, but I've checked in with our Product Support team and they're reviewing your case. Your ticket number is: 1893578, and they'll follow up at the email tied to your Figma account.
If you haven't already, I'd recommend confirming your plan has been fully downgraded to prevent any further charges. This resource covers how: Upgrade or downgrade your plan → Downgrade or cancel your plan.
Please keep an eye on your inbox for next steps. 🙏🏻
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