환불요청 드립니다

Hey ​@박소은, thanks for reaching out!

I'm not able to reply in Korean, so I'll continue in English. But please let me know if anything's unclear and I'm happy to clarify.

I can see you were charged by Figma and have a bank transaction record showing the amount. To get this properly looked into, please follow these next step:

1. Submit a request through our Support Hub, this opens a ticket with our support team, who can review the account and charge directly.
2. Include the charge amount, the date, and the email address tied to your Figma account so they can locate it quickly.

I'm not able to look into account or billing specifics here on the forum for security reasons, but once your ticket is open, the team will follow up with you by email.

For more context on how billing works in general, this article is worth a look: Guide to billing at Figma.

Let me know if you have any further questions!