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Question

환불요청

  • June 28, 2026
  • 2 replies
  • 29 views

하진현

구독 해지 했는데 오늘(6/28 16:34) 22달러가 결제되었습니다

사용 안한 건인데 환불 받고 싶습니다 

2 replies

하진현
  • Author
  • New Member
  • June 28, 2026

오늘 플랜을 취소했는데도 22달러가 결제되었습니다

한번도 사용 안했는데 환불받고 싶습니다


Celyn_L
Figmate
  • Figmate
  • June 29, 2026

Hi ​@하진현, Celyn from Figma Community Support here.

Thanks for reaching out, I hope its okay for me to reply in English.

Just a heads up that I've merged your post from the other forum thread into this one to help keep everything together.

 I understand that you canceled your subscription but still received a charge. I was able to locate your support request, Ticket #1986843, and can confirm that our Billing team has received it.

Your refund request is currently being reviewed, and someone from the team will get back to you via email as soon as they're able. In the meantime, please keep an eye on your inbox for updates.

We appreciate your patience while the team looks into this for you.