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김다혜
New Member
July 19, 2026
Question

환불 요청

  • July 19, 2026
  • 1 reply
  • 49 views

안녕하세요. 오늘 결제일로 카드 결제가 되었습니다. 플랜 취소하고 결제된 건에 대해 환불을 원합니다.
구독 취소 저번에 찾아보니 못 찾았어요. 구독 취소 해주세요.
​​​​​​더 이상 구독을 거부하고, 결제된 건에 대해 환불 해주세요. 유료 플랜은 사용하지 않았습니다.
빠른 처리 부탁드립니다.
Hello, I paid with my card today. I want to cancel the plan and refund the payment.
Unsubscribe Last time I looked it up, I couldn't find it. Please cancel my subscription.

1 reply

adamsmasher
Figmate
Figmate
July 19, 2026

Hi, ​@김다혜. Thanks for your post!

 

Have you seen our help article on managing billing on the Professional plan? That explains how to manage seats, which is ultimately what determines your subscription and billing. Having said that, I’ve created a ticket for you with our support team regarding your refund request, and to help make sure that you are downgraded to the free, Starter plan. You should get that via email shortly! In the meantime, let me know if you have any questions!