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KSY
New Member
October 14, 2026
Solved

환불 부탁드립니다

10/14일에 결제되었는데 사용량 전혀 없어요 저도 모르게 자동결제되어 환불 부탁드립니다

이미 플랜은 취소/다운그레이드 완료했습니다

ksn
ksnSolution
Community Support
October 14, 2026

Hi ​@KSY - thank you for checking in with us on the forum! I’ll be assisting you with this in English. From what I understand, you haven’t utilized Figma recently, but was recently charged. You are requesting a refund for this.

If that is correct, we are not able to review or process potential refunds on the forum, for both security and privacy reasons. Someone on our support team will need to assist you further.

Please file a ticket through this form, and someone will be in touch.

Thank you for your patience and understanding!

 

1 reply

ksn
Figmate
ksnSolution
Community Support
October 14, 2026

Hi ​@KSY - thank you for checking in with us on the forum! I’ll be assisting you with this in English. From what I understand, you haven’t utilized Figma recently, but was recently charged. You are requesting a refund for this.

If that is correct, we are not able to review or process potential refunds on the forum, for both security and privacy reasons. Someone on our support team will need to assist you further.

Please file a ticket through this form, and someone will be in touch.

Thank you for your patience and understanding!