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OHYUN
OHYUN
New Member
February 12, 2026
Question

학생 인증 한도초과

  • February 12, 2026
  • 1 reply
  • 792 views

학생 계정인데 몇 달 동안 확인 한도초과 상태로 계정 사용을 하지 못하고 있습니다. 

학생인증이 왜 안되는 걸까요 빠른 해결 부탁드립니다. 급합니다..

 

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1 reply

Gayani_S
Figmate
Gayani_S
Community Support
February 12, 2026

Hey ​@OHYUN! Unfortunately, we don’t currently offer support in Korean, so I’ll continue in English. If anything I write is unclear, please let me know and I’ll gladly clarify.

It sounds like the account of your student may be in the “Verification Limit Exceeded” state. When this happens, the verification process is fully handled by SheerID (our student verification partner). That means only SheerID can reset or clear the verification lock.

Unfortunately, Figma Support isn’t able to manually review documents or override eligibility from our side.

The best next step is to contact SheerID directly through their Help Center here: https://support.sheerid.com/en-US/help-center?. They typically respond within about 7 business days. 

 

If anything I’ve written is unclear, please let me know and I’ll be happy to explain further. Hope this helps! 

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