자동 결제 환불 요청

 Hi ​@hyesong, thanks for posting!

I’ll have to reply in English, I hope that’s ok!

We can’t help with billing issues or refunds on the forum, but you can contact our support team here. They’ll be able to look into this for you.

In the meantime, you can follow the steps below to cancel your plan to help prevent any further charges while your request is being reviewed:

1. Using the browser or Figma desktop app, locate the Professional team in the file browser sidebar.
2. Click Admin.
3. Select the Settings tab.
4. In the Plan section, click Cancel plan.
5. Figma will ask you for a cancellation reason. Select the most appropriate reason and click Cancel plan.

You can find more details on how to manage your subscription as well as our refund policy here:

Downgrade or cancel your plan

Please let us know if you need help with anything else!