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Question

자동 결제 환불

  • June 10, 2026
  • 2 replies
  • 36 views

김현수

한달만 쓰고 쓰질 않았는데 자동결제가 됐네요?
결제내역 어디서 보는지도 모르겠고 ;;
왜이리 결제취소 하는걸 어렵게 해놓은건가요??
프로페녀설 첫 결제하고 나서 한달도 안쓰다가 나중에는 안썻씁니다.
해당 연체 환불 부탁드려요.

2 replies

Tom Reem
Figmate
  • Figmate
  • June 10, 2026

Hey ​@김현수 — sorry to hear about the trouble with your subscription.

We don't currently offer Korean language support in Figma Forum, so I'll continue in English. To view your payment history, head to Admin → Billing → Invoices in the file browser, or follow the steps illustrated in this guide: Manage payment and invoice details.

Our Product Support team has received your request for review as well. Your ticket number is: 1944863 — they'll follow up directly via email, as we're not able to share billing details in this public space.

Please keep an eye on your inbox for next steps.


Tom Reem
Figmate
  • Figmate
  • July 1, 2026

Hey ​@김현수 — quick update. Our Product Support team resolved your request and responded in a separate ticket. Please check your inbox for case numbered 1944846 for the details. Thanks for your patience. 🙏🏻