Skip to main content
Question

μ•ˆλ…•ν•˜μ„Έμš”. ν™˜λΆˆλ¬Έμ˜ν•©λ‹ˆλ‹€.

  • August 13, 2026
  • 1 reply
  • 0 views

dhfqor2328

μ•ˆλ…•ν•˜μ„Έμš”.
Β 

저희 νšŒμ‚¬λŠ” [Redacted by moderator - 2026/08/13] 계정을 μ‚¬μš©ν•˜κ³  μžˆμŠ΅λ‹ˆλ‹€.

저희 νŒ€μ›μ„ λŠ˜λ €μ„œ μ—°κ°„ 결제둜 ν•˜λ €κ³  ν–ˆλŠ”λ°, μ‹€μˆ˜λ‘œΒ [Redacted by moderator - 2026/08/13]λ₯Ό μ—°κ°„ 결제λ₯Ό μ‹ μ²­ν–ˆμŠ΅λ‹ˆλ‹€.

[Redacted by moderator - 2026/08/13]Β  κ³„μ •μ—μ„œΒ [Redacted by moderator - 2026/08/13]λ₯Ό μ΄ˆλŒ€ν•΄μ„œ κΆŒν•œκ³Ό 결제 κΈˆμ•‘μ— λŒ€ν•΄μ„œλŠ” μΈμ§€ν–ˆκ³ ,Β [Redacted by moderator - 2026/08/13]둜 등둝 결제된 내역에 pro λŒ€ν•΄μ„œλŠ” ν™˜λΆˆΒ λΆ€νƒλ“œλ¦½λ‹ˆλ‹€.

1 reply

adamsmasher
Figmate
  • Figmate
  • August 13, 2026

Hi, ​@dhfqor2328. Thank you for your post, and apologies for replying in English - I don’t speak Korean.

Β 

It’s easy to understand how you might upgrade the wrong account when working with team members. I checked and found that you have already submitted a ticket, and our support team has responded - this is exactly the right thing to do as we can’t directly help with account and billing issues here in the forum. Can you check your email for their reply?Β