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Question

결제 환불

  • March 26, 2026
  • 1 reply
  • 9 views

정예은

환불요청합니다.

2월 26일에 5달러 결제되었는데 갑자기 15달러 청구가 되었어요.
저는 구독을 취소했기 때문에 금액이 결제가 되면 안됩니다.

팀에 인원을 추가하려 했지만, 추가금액이 발생한다고하여 혼자서 프로젝트를 해야했습니다.

환불해주세요

1 reply

Celine_
Figmate
  • Community Support
  • March 26, 2026

Hey there, Celine from Figma here! Thanks for reaching out , please let me continue in English as I don’t speak Korean, I hope it’s ok.
I understand your concern regarding the unexpected $15 charge after canceling your subscription.

For privacy and security reasons, we’re not able to review or process billing and refund requests here in the Forum. I’ve just sent you a DM with the next steps so we can help look into this properly. Please check your inbox when you can, thank you for your understanding.