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Question

旧邮箱没了,打不开

  • December 23, 2025
  • 2 replies
  • 7 views

zhanglei

因为我之前的邮箱是旧公司的,现在无法收到验证码。公司解散了,我那个邮箱无法再收到验证码了。

2 replies

djv
Figmate
  • Community Support
  • December 24, 2025

Hi ​@zhanglei, thanks for reaching out! 

I do not speak Chinese, so I hope it is ok that I am replying in English. My team here on the forum isn’t able to assist with Account management requests, so I’ve created ticket #1654539 on your behalf to connect you with our support team. 

Our team can review your account to try and verify your identity and update the email associated with your account. If you have any further questions or concerns, please reply directly to support via email. 


zhanglei
  • Author
  • New Member
  • December 24, 2025

Okay, thanks!"