在续费的时候 多买了3个full席位 能退款吗 续费第一天

简直是霸王公司啊 不给退款 我多买的3个席位是年付费的full席位啊

[Moderator note: This post was merged from Org access not restored after successful payment — ticket 1953552 into 在续费的时候 多买了3个full席位 能退款吗 续费第一天 on 13-Jun-2026.]

Hi ​@delu — thanks for following up, and sorry to hear the refund is still unresolved.

I've merged your posts into the original thread so everything is in one place. I'll flag your latest updates to the team reviewing your request so they have the full picture as they work through it.

Quick update, ​@delu — billing details and account adjustments aren't something we can access or action from the forum, but I can confirm our Product Support team has your request and is working on it.

In the meantime, for general context on refunds and plan management, this article covers both: Upgrade or downgrade your plan → Downgrade or cancel your plan.

Heads up: Any specifics on next steps will come via the email tied to your Figma account — please keep an eye on that inbox.