i have invoice with 2 seat since i use only 1 how i can fix it since i wanna pay for only 1 seat
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Solved
Wrong Invoice
Best answer by Tom Reem
👋🏻 Hey
To reduce your seats, this guide walks through the steps: Manage seats in Figma → Remove seats. Note that seat changes take effect at your next billing cycle rather than immediately — for specifics on how this will affect your invoice, our Product Support team has your request and will be able to confirm what lead to the charge. Your case number is: 2007373, and they'll follow up at the email tied to your Figma account.
I also removed the screenshot from your original post to protect your privacy and account security — appreciate your understanding on that.
Let me know if any questions come up in the meantime.
👋🏻 Hey
To reduce your seats, this guide walks through the steps: Manage seats in Figma → Remove seats. Note that seat changes take effect at your next billing cycle rather than immediately — for specifics on how this will affect your invoice, our Product Support team has your request and will be able to confirm what lead to the charge. Your case number is: 2007373, and they'll follow up at the email tied to your Figma account.
I also removed the screenshot from your original post to protect your privacy and account security — appreciate your understanding on that.
Let me know if any questions come up in the meantime.
Hello again
Marking this post as solved but don't hesitate to reach out if anything else comes up! Thanks again for your patience. 🙏🏻
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