Skip to main content

Wrong Invoice

  • July 11, 2026
  • 1 reply
  • 7 views

Fares Ahmed

i have invoice with 2 seat since i use only 1 how i can fix it since i wanna pay for only 1 seat

[image redacted by moderator to remove personal information]

 

1 reply

Tom Reem
Figmate
  • Figmate
  • July 11, 2026

👋🏻 Hey ​@Fares Ahmed — thanks for flagging this.

To reduce your seats, this guide walks through the steps: Manage seats in Figma → Remove seats. Note that seat changes take effect at your next billing cycle rather than immediately — for specifics on how this will affect your invoice, our Product Support team has your request and will be able to confirm what lead to the charge. Your case number is: 2007373, and they'll follow up at the email tied to your Figma account.

I also removed the screenshot from your original post to protect your privacy and account security — appreciate your understanding on that.

Let me know if any questions come up in the meantime.