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why is money being stolen from my bank account

  • February 27, 2026
  • 1 reply
  • 13 views
Dillon Sawyer

I have a charge on my bank stanment for $20.00, i want to know why and who you are. Ive never heard of Figma or ever signed up for anything from it. I had to create an account just to report the theft from my account.

Best answer by Celine_

Hey ​@Dillon Sawyer , Celine from Figma here! Thanks for reaching out, and I’m sorry to hear about the unexpected charge! I understand how concerning that can be.

I’m going to send you a DM with a secure form so our support team can investigate this properly for you. (For security and privacy reasons, we’re not able to handle billing or payment details directly here on the Forum.)

Please check your inbox when you can, and our team will take a closer look as soon as possible.

    1 reply

    Celine_
    Figmate
    • Celine_
    • Community Support
    • Answer
    • February 27, 2026

    Hey ​@Dillon Sawyer , Celine from Figma here! Thanks for reaching out, and I’m sorry to hear about the unexpected charge! I understand how concerning that can be.

    I’m going to send you a DM with a secure form so our support team can investigate this properly for you. (For security and privacy reasons, we’re not able to handle billing or payment details directly here on the Forum.)

    Please check your inbox when you can, and our team will take a closer look as soon as possible.

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