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Smita_K
New Member
July 29, 2025
Question

Why am I being billed twice for the same seat?

  • July 29, 2025
  • 1 reply
  • 113 views

I hace been charged for a single seat for an annual subscription but noticed that I have been also getting charged every month for a monthly subscription.

    This topic has been closed for replies.

    1 reply

    Figmate
    July 30, 2025

    Hi ​@Smita_K,

     

    I understand you're being charged for a monthly subscription in addition to your annual subscription.

    I saw that you've already submitted a support request about this, and one of our specialists is following up with you directly. Please take a moment to review their message.

     

    For other community members who may encounter a similar situation:
    When you add extra paid seats during your annual subscription term, Figma charges a separate monthly subscription for those additional seats.
    This allows teams to manage costs more flexibly, especially when only some users need access for a short period.

    Here are some Help Center articles that may be helpful if you’re managing billing or team members:

    If you're an admin, you can also set up email notifications to get alerts when seats are upgraded.

     

    Thanks!