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stonemaker
New Member
September 23, 2026
Solved

When I try to update a plugin, I receive a notification stating: "We detected a change to your account details. Please contact support@figma.com to proceed." This is preventing me from submitting the update. Please help me resolve this quickly.

  • September 23, 2026
  • 1 reply
  • 38 views

When I try to update a plugin, I receive a notification stating: "We detected a change to your account details. Please contact support@figma.com to proceed." This is preventing me from submitting the update. Please help me resolve this quickly.

Best answer by Celyn_L

Hi ​@stonemaker, Celyn from the Figma Community Support team here. Thanks for reaching out.

I understand that you’re currently blocked from publishing an update to your plugin. This can happen when certain account details change, and you’ll need to verify your account with our Platform Support team before proceeding.

I’ve gone ahead and created a support ticket for you so the team can assist you directly with this. Your ticket number is #2148083.

Someone from the team will reach out soon, so please keep an eye on your inbox. Thanks for your patience while the team looks into this!

1 reply

Celyn_L
Figmate
Celyn_LAnswer
Figmate
September 23, 2026

Hi ​@stonemaker, Celyn from the Figma Community Support team here. Thanks for reaching out.

I understand that you’re currently blocked from publishing an update to your plugin. This can happen when certain account details change, and you’ll need to verify your account with our Platform Support team before proceeding.

I’ve gone ahead and created a support ticket for you so the team can assist you directly with this. Your ticket number is #2148083.

Someone from the team will reach out soon, so please keep an eye on your inbox. Thanks for your patience while the team looks into this!