Skip to main content

Instead of being able to crop it freely as before, now the Top & Bottom act the same. So when I drag the top downwards, the bottom is going upwards at the same time… This makes it very hard to crop exactly what I need. Why has this changed? Did I accidentally do something that made it behave like this?

Hi ​@Olivier15,

 

I understand you're having trouble cropping images, specifically that the top and bottom handles are moving together instead of independently.

 

I tried to replicate the issue you mentioned, but on my end, I can move the top and bottom blue handles individually as expected, just as described in our help article here: Crop an image.
Since I couldn't reproduce it, it would be super helpful if you could share a video recording demonstrating this behavior, referencing this example

This will really help us understand exactly what you're seeing and how we can best assist you, or connect you with the right team if needed.

 

Thanks,