Hi Figma
I have a classroom of students who have been working with figJam since Sept.
In the last week, we have encountered an issue in which some chromebooks are able to see the figJAM and some are NOT able to.
This issue only presented itself sometime within the last week.
Below you’ll be able to see that the platform and firmware versions are different, as well as the javascript version.
Can you please have one of your technicians look into this and see what type of fix we can do?
Thanks so much!
Sean
Here’s the information for chromebooks that CAN see the figJam:
| Google Chrome | 132.0.6834.190 (Official Build) (64-bit) |
| Revision | 8d3aba4371382e680516934a73030efe35f5828b-refs/branch-heads/6834@{#4583} |
| Platform | 16093.86.0 (Official Build) stable-channel octopus |
| Firmware Version | Google_Fleex.11297.432.0 |
| Customization ID | fleex |
| ARC | 12899595 SDK Version: 33 |
| JavaScript | V8 13.2.152.37 |
| User Agent | Mozilla/5.0 (X11; CrOS x86_64 14541.0.0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/132.0.0.0 Safari/537.36 |
Here’s the info for the Chromebooks that CANT see the figJam:
| Google Chrome | 132.0.6834.206 (Official Build) (64-bit) |
| Revision | eb4410c36d030e21a421214c49212a32dadbecd3-refs/branch-heads/6834@{#4895} |
| Platform | 16093.91.0 (Official Build) stable-channel dedede |
| Firmware Version | Google_Cret.13606.640.0 |
| Customization ID | cret |
| ARC | 12899595 SDK Version: 33 |
| JavaScript | V8 13.2.152.38 |
| User Agent | Mozilla/5.0 (X11; CrOS x86_64 14541.0.0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/132.0.0.0 Safari/537.36 |
