Skip to main content
Question

We have two organizations that need to be combined into one

  • March 13, 2026
  • 1 reply
  • 10 views

cridenour

I’ve already created a ticket, but I haven’t heard from anyone.

Our account manager created a new organization instead of adding new Dev Seats to the current organization.

Can someone please reach out here and let me know you’re out there? I’m unsure if there’s actual a support group at Figma. 🤔

1 reply

djv
Figmate
  • Community Support
  • March 16, 2026

Hi ​@cridenour, thanks for reaching out! 

I completely understand the urgency here. I took a look at your email associated with your forum account, and I can see that you’re now in touch with Sales and support on ticket #1785871. I’ll escalate this on your behalf, so that they’ll get back to you on priority. 

We appreciate your patience and understanding.