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Question

Want to restore a deleted team, didn't receive the mail

  • January 30, 2026
  • 1 reply
  • 9 views

Seb M

Hey !

 

Same issue as a few others mentioned in this forum : I deleted a team by mistake and I wanted to restore it, but weirdly enough I didn’t receive the mail / link that I should have according to the docs.

Similar issues in the forum seems to point to the fact that another mail may be defined as owner and the mail may have been sent there instead, but I’m pretty sure I was t he owner (and if not I probably shouldn’t be allowed to delete the team in the first place).

So yeah I’m confused, if anyone faced similar issue happy to have your thoughts on the subject !

1 reply

ksn
Figmate
  • Community Support
  • January 30, 2026

Hey ​@Seb M! Thank you for touching base -- I saw you filed a support ticket, and I made sure that someone was assigned to respond to you via email.

Unfortunately, I’m not able to provide assistance for this on the forum, since it requires potential team restoration + account modifications.

Appreciate your patience - someone should be in touch soon.