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Question

Waiting for Education verification response

  • January 31, 2026
  • 3 replies
  • 19 views

ConnorC

Hello,

I submitted the Google form with my school information at the beginning of the month, and sent an email last week, but did not get a response from anyone yet. Is it possible to get an update?

3 replies

Tom Reem
Figmate
  • Figmate
  • February 2, 2026

Hi ​@ConnorC — welcome to Figma Forum, and thanks for checking in about this.

I took a look on my end and can see that the Education team has received your request and will follow up once they’ve completed their review. I’m not able to view or share account-specific details here, but I’ve added the context you provided in this thread to your ticket so they have the full picture.

You can keep an eye out for updates directly from the team on case: 1706328. Thanks for your patience while they work through. 🙏🏻


ConnorC
  • Author
  • February 8, 2026

Hi ​@Tom Reem,

Thank you for the update.

How long do you think it will take for the review to finish? I have not received additional updates since, and it’s been about a month now.

Thanks!


Tom Reem
Figmate
  • Figmate
  • February 8, 2026

Hey ​@ConnorC — thanks for the tag, and I’m sorry you’re still waiting on an update. I just checked in with the team to flag that you haven’t heard back yet.

Please note they may not have an update to share until regular business hours, but I wanted to reassure you that this is on their radar. Thanks so much for your patience in the meantime.