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Question

verified student plan

  • November 30, 2025
  • 3 replies
  • 20 views
umme.sadiq.saeed

I have applied for the student plan. After few day, I got an email stating my student account is verified. But when i login to my account it is not updated and i am still in free plan instead of student plan. If any one knows anything about this issue please do share and help me to resolve the problem.

Thanks 

3 replies

Tom Reem
Figmate
  • Tom Reem
  • Figmate
  • December 1, 2025

Hi ​@umme.sadiq.saeed — welcome to Figma Forum, and thanks for flagging this. To point you to the right next steps, could you share which type of educational institution you’re enrolled in: high school, higher education, or a bootcamp/online course? The verification flow differs slightly depending on the category, so that detail will help us narrow things down.

In the meantime, this recent update may also provide useful context on how the process works by institution type: Updates to our Figma Education plan.

I’ll keep an eye out for your reply so we can move this forward.

umme.sadiq.saeed

I am a high school student.

Tom Reem
Figmate
  • Tom Reem
  • Figmate
  • December 3, 2025

Got it — thanks for confirming that, ​@umme.sadiq.saeed.

For your privacy and account security, we’re not able to review account-specific details here on the Forum. I’ve gone ahead and shared this with our Education Support team so they can take a closer look.

Your case number is: 1626888, and you’ll hear from us at the email address linked to your Figma account as soon as there’s an update.

Thanks for your patience while we work on this with you

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