I have been trying to verify my account but It wont work. The documents I have provided can prove that I am a student and should work because they have worked for the government documentation
Question
Verification status error
Hey
Could you let me know the exact verification error message you’re seeing?
For higher-education verification, the process is fully handled by our partner SheerID. Because of that, the best next step is to reach out to their support team directly so they can review the error and help out. You can contact them here: https://support.sheerid.com/en-US/help-center?.
Figma isn’t able to manually review documents or confirm eligibility on our side, but SheerID will be able to take a closer look and assist you.
Hope this helps!
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