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Sayan
Sayan
New Participant
January 7, 2026
Question

"Verification Limit Exceeded" for Figma Student Plan

  • January 7, 2026
  • 13 replies
  • 282 views

I have been trying to re-verify my education status with my college credential. I had first contacted SheerId, they kept talking about school issued email id which is irrelevant to my case and asked me to contact official Figma support to verify my “Higher Ed” profile. So did I. Figma then replied to ask SheerId about the authentication process. I need help in this matter, please.

This conversation happened between the end of October and the start of November 2025.

This topic has been closed for replies.

13 replies

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Tom Reem
Figmate
Tom Reem
Figmate
February 1, 2026

Hi ​@Sayan — checking in as I’ve been keeping watch for updates.

I touched base with the Education team, and it sounds like you’re cleared to reinitiate the verification process with SheerID. If you haven’t done so already, please go ahead and start the process again. If any new questions come up, you can reach them through their secure support form here: Contact SheerID support team.

If you run into any further issues or get stuck along the way, don’t hesitate to reply here and we can escalate for a deeper review.

Sayan
SayanAuthor
New Participant
February 2, 2026

Yes, it worked!
Thank you very much ​@Tom Reem and ​@ksn for taking the time to look into my issue, I really appreciate it.

    Tom Reem
    Figmate
    Tom Reem
    Figmate
    February 15, 2026

    So glad to hear it! Thanks again for your patience and for following up here to let us know, ​@Sayan! 🙌🏻 ✨

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