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Anonymous
September 18, 2025
Solved

Verification limit exceeded error

  • September 18, 2025
  • 62 replies
  • 2466 views

I had figma free education plan which i applied for now they emailed me to re-verify by september 29 or I'll lose those pro features now I joined figma recently a month back i have re-applied for verification but they say i have exceeded limit for verification or availed this offer. I have no clue how to solve this i have contacted Sheer Id support team too.

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Best answer by Tom Reem

Hi ​@함윤정 — thanks for checking in here, and I’m sorry for the trouble you’ve run into. I wanted to share an update: We’ve been collaborating closely with SheerID based on the feedback in this thread, and they now have an improved process to handle verification limit errors like the one you’ve reported.

If you haven’t already, please reach out to them directly and let them know what’s happening using this secure form: Contact SheerID Support. Their team is now better equipped to review your case and provide next steps.

Thanks again to you (and others in this thread) for surfacing the issue — your feedback helped us improve the process, and we hope this makes things smoother moving forward.

62 replies

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Logan McKeown
Logan McKeown
New Member
February 17, 2026

Hi, 

I am having a similar issue where it says I exceeded my verification requests. I reached out to SheerID and they told me to contact Figma support as this was out of their control.

 

 

Celine_
Figmate
Celine_
Community Support
February 18, 2026

Hey ​@Logan McKeown , can you please follow up the steps mentioned by ​@djv ? In order to contact Figma Education, please send an email to  Education@figma.com. Feel free to let me know when you have reached out to them, I can add a follow up note.

Please note our Education team reviews requests in the order they’re received, and the current SLA is up to five business days. Thanks for your understanding, and I hope this gets resolved quickly!

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