I have homeworks due in two days and sheerID does not wanna aprrove me, I sent everything they asked from University taxed paid, class schedule and the european student card, it does not make any sense, I am using the damn university issued email for this account, can someone help me?
Hey
SheerID runs the verification process from end to end and has the tools to reset your attempts if needed. If you haven't already, I'd recommend reaching out to them directly at: figmasupport@sheerid.com — they're best equipped to review your verification and advise on next steps.
Just so you're aware, Figma isn't able to review documents or determine individual eligibility on our end. To help avoid any further delays, be sure to respond promptly to any follow-up requests from SheerID.
Hope this helps move things forward. If any other questions come up, we're here to help. 🙏🏻
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