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Question

Verification Exceeded Limit for education student

  • December 4, 2025
  • 1 reply
  • 6 views

Anshari

I've contacted Sheerid, and they said I've been verified.

Verification Date: September 19, 2025
Email address: [redacted by forum moderator to remove PII]
Verification ID: 68cc89177985d533170bb25f

What should I do? I can't get the figma student application?

1 reply

Gayani_S
Figmate
  • Community Support
  • December 5, 2025

Hey ​@Anshari, thanks for reaching out!

Can you confirm that the account you’re currently logged into is the same one that was verified?

Even after an Education account is approved, your team may still need to be upgraded to the Education plan. You can do that by following this Application process:

  1. Log in at figma.com to open your file browser.
  2. In the left sidebar, find your team and click the Free badge next to its name.
  3. In the upgrade window, choose the Education plan and follow the prompts.

Please give that a try and see if it unlocks access. I was able to locate your support tickets (#1601656, #1593864), if this does not resolve your issue I can escalate this to the team so they can take a look at it. 

Let me know how it goes!