I had recently applied through my student id. My request was verified by Sheer Id. However, I haven’t received any mail from Figma Team on how to set-up my account and avail the benefits of student id. Does anyone have any idea about how much time is it going to take? I was in the middle of a group assignment and i really, really need access to my files. Thank you!
Hi
Welcome to the Figma Forum, and thanks for reaching out!
I understand that you’ve successfully completed the SheerID verification process but haven’t received the confirmation email from Figma with the next steps to set up your Education plan.
I’ve gone ahead and created a support ticket for you so our team can take a closer look at your verification status and assist you directly from there. Your ticket number is #2134389.
Someone from the team will follow up with you through your ticket, so please keep an eye on your inbox.
Thanks for your patience in the meantime!
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