Hi, I don't know what has changed but I get this message "we noticed changes in your account...." when I want to publish a new version of my plugin (screenshot attached). I even added dynamic pages and there is no error marked. I wrote to that email but only an AI bot responded. I answered that but no reply.
What can be done to resolve this?
I need to publish a critical fix of my plugin “MATE”.
Thanks!
Hi
Are you still having issues publishing you plugin update?
I flagged this to our Community Moderation team, and they think they’ve already helped you out directly. If you’re still having issues, please let us know, and we can try to get you connected with support right away.
Hi,
Thanks for asking, Yes, this has been resolved with support emails.
For anyone else having this issue:
this is occurring if you change your password.
I wish that the error message would help a little bit more to provide that info.
I received a message from support later that day and I needed to re-confirm that I’m the owner of that account. After that it was resolved.
This process feels very complicated and I’m sure could be automated - without users to wait for an answer from support.
Thanks.
Thanks for following up and sharing how this was resolved,
I hear you and understand your frustration with this process. I’ll pass along your feedback to our Community moderation team to consider how we could improve or automate this process in the future.
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