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Bartosz Lewandowski
Bartosz Lewandowski
New Member
August 19, 2026
Solved

URGENT: Blocked Plugin Release – No response on Ticket #2039301

  • August 19, 2026
  • 3 replies
  • 66 views

Hello Figma Team,

We have had no updates regarding Ticket #2039301 for 20 days, and this is severely blocking our upcoming product release for waiting enterprise customers!

Could a support specialist please look into Ticket #2039301 and help us unblock the publishing process?

Thank you in advance for your assistance in escalating this!

    This topic has been closed for replies.
    Best answer by Celine_

    Hey again ​@Bartosz Lewandowski , the team has replied to you! Olease check your inbox directly for next steps!

    For visibility here: it looks like this error is related to a recent change to your account's security details. As a precaution to protect resources and the community, a temporary restriction is placed on publishing when there's a change like this.

    Because of this, our Content Moderation team just needs to quickly verify ownership of the account. Please check your inbox when you get a chance, I'll go ahead and close this topic here since it's been addressed. Thanks!

    3 replies

    Celine_
    Figmate
    Celine_
    Community Support
    August 19, 2026

    Hey ​@Bartosz Lewandowski , Celine from the Community Support team at Figma here. Thanks for following up in the Figma Forum. I checked internally and can confirm that we’ve received your request for ticket #2039301.I’ve flagged the case and escalated it internally to the Content Moderation team to increase visibility.

    There’s no need to submit another request in the meantime. The team will follow up with you directly through your existing support case as soon as possible. Thanks for your patience!

    Bartosz Lewandowski
    Bartosz LewandowskiAuthor
    New Member
    August 19, 2026

    Thank you in advance Celine!

    Kind regards,

    Bart

    Celine_
    Figmate
    Celine_Answer
    Community Support
    August 20, 2026

    Hey again ​@Bartosz Lewandowski , the team has replied to you! Olease check your inbox directly for next steps!

    For visibility here: it looks like this error is related to a recent change to your account's security details. As a precaution to protect resources and the community, a temporary restriction is placed on publishing when there's a change like this.

    Because of this, our Content Moderation team just needs to quickly verify ownership of the account. Please check your inbox when you get a chance, I'll go ahead and close this topic here since it's been addressed. Thanks!

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