Skip to main content
Solved

Urgent: Accidental Addition of Seat — Request to Remove Before Billing

  • November 10, 2025
  • 1 reply
  • 24 views

Anirudh KS

Hi Figma Support Team,

I recently noticed that an additional seat was accidentally added to my Professional plan. The payment for this billing cycle is due on November 16, and I wanted to reach out before that to ensure I’m not charged for the extra seat.

Could you please help me remove the additional seat and confirm that I won’t be billed for it?

Please let me know if any additional steps are required on my end.

Thanks so much for your help and prompt response!

 

 

Best answer by Celine_

Hey there! Celine from Figma here, thanks for flagging this!

I checked on my end and can see you’ve already reached out to our support team. They replied to you that you won’t be charged for the extra seat. Please check your inbox for the confirmation and any next steps. They’ll be happy to assist further if needed.

Since this is resolved, I’ll go ahead and close this topic here, thanks!

This topic has been closed for replies.

1 reply

Celine_
Figmate
  • Community Support
  • 4050 replies
  • Answer
  • November 10, 2025

Hey there! Celine from Figma here, thanks for flagging this!

I checked on my end and can see you’ve already reached out to our support team. They replied to you that you won’t be charged for the extra seat. Please check your inbox for the confirmation and any next steps. They’ll be happy to assist further if needed.

Since this is resolved, I’ll go ahead and close this topic here, thanks!