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Fion_Wong_Lee_Chieh
Fion_Wong_Lee_Chieh
April 6, 2026
Question

Upgraded credits for the Figma Make Ai but browser said i used up.

  • April 6, 2026
  • 1 reply
  • 41 views

I had just topped up the credit for the Figma Make Ai but when i tried to prompt in browser it show that I had used it up. Check back to the Billing Ai  Credits, i still have 890 left. What should I do? Can anyone help? Thanks.

1 reply

Celine_
Figmate
Celine_
Community Support
April 6, 2026

Hi ​@Fion_Wong_Lee_Chieh , Celine from Figma here, thanks for flagging this!

After checking internally with the support team, this may have just been a delay in syncing, could you try refreshing the page again?

If you’re still seeing the same issue after refreshing, the best next step is to submit a bug report so our team can take a closer look.

To do that: Go to the Support Hub > Click Start a chat> Type “Report a bug”, so our support can take a closer look at your AI usage credits, thank you!

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