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Question

Unexpected renewal – refund request

  • November 26, 2025
  • 0 replies
  • 5 views

Jerome Adedze

I was charged for prorated Professional
seats (monthly) for the period Oct 25 – Nov 25, 2025.

I had already canceled my subscription earlier, so this charge was
unexpected and appears to have been processed in error. I kindly
request a full refund for this invoice and confirmation that my
subscription remains canceled to avoid any future charges.

Thank you.