Hi! My subscription renewed automatically and I didn’t intend to continue the paid plan.
The payment was charged from my Kaspi card. But I delete the account because I thought it will help me and that account was also was used through my google account
I haven’t used any paid features after the renewal.
Could you please cancel the subscription and refund the recent charge?
Thank you!
Solved
Unexpected renewal – refund request
Best answer by Celine_
Hi
For security and billing reasons, we can’t handle account or payment requests in the Forum. Please contact our support team from the same email used for your Figma account/subscription and they’ll review your case. You can submit a request: here.
(As you deleted the account, please still submit the form using that same email address and note that the account was deleted. Our team will take it from there.) Thank you!
Hi
For security and billing reasons, we can’t handle account or payment requests in the Forum. Please contact our support team from the same email used for your Figma account/subscription and they’ll review your case. You can submit a request: here.
(As you deleted the account, please still submit the form using that same email address and note that the account was deleted. Our team will take it from there.) Thank you!
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