Hi everyone,
I’ve seen a few posts about users accidentally adding more seats than they meant to — but that’s not what happened here.
I was on a call with our admin, who shared their screen while adding 3 annual seats to our plan. However, after the process was completed, 6 seats were added instead. We’re both absolutely sure that only 3 seats were selected. Unfortunately, we didn’t record the screen at the time, but we’re confident this wasn’t a user error.
Figma team — could you please look into this and help us resolve it?
Has anyone else run into something similar?
Thanks!
